Returns and Refunds
Hassle-free returns and refunds within 7 days.
We want you to be satisfied with your purchase. You can initiate a return within 7 days of delivery for eligible items.
When can I return an item?
- You received a wrong product.
- The item is damaged or defective.
- The product does not match the description (subject to our verification).
How to request a return
Contact us within 7 days of delivery: call 0200804020 or WhatsApp 0200804010 with your order number and reason. We will guide you through the return process and arrange refund or replacement as per our policy.
Refunds are processed to the original payment method and may take a few business days to reflect.